Telstra will be upgrading its mobile base station at Cowra to bring a better 4G user experience and new 5G coverage to the community.
Mobile services in the area will be temporarily affected while the upgrade works are underway.
“We know how important mobile connectivity is for Australians, whether you’re in the city or the country,” said Telstra Regional General Manager Chris Taylor.
“As data use over our mobile network continues to grow, adding extra 4G capacity to our mobile site in the area and bringing 5G to the area is a major mobile milestone. It will deliver higher capacity to the region, meaning faster downloads, smoother streaming and less congestion.”
“While disruption is required during the upgrade work, we’ll only be switching off the site when we need to and will have it back online and working better than ever as quickly as possible.”
Temporary disruptions Telstra mobile customers will receive texts advising of the upcoming work.
Landline services, NBN internet services, and mobile coverage from other providers will not be impacted.
The site will need to be switched off during the following periods:
From 7am on Tuesday 11 February to 6pm on Wednesday 12 February 2025, the sector providing coverage to the northern part of the township will be off air for the entire period
From 7am on Thursday 13 February to 6pm on Friday 14 February 2025, the sector providing coverage to the east of the township will be off air for the entire period
From 7am on Saturday 15 February to 6pm on Sunday 16 February 2025, the sector providing coverage to the main area of the township including the CBD will be off the air for the entire period
The entire site will be off the air for 1 hour during the day on Monday 17 February
Minor disruptions may occur between 7am and 6pm on Tuesday 18 February and Wednesday 19 February 2025 while call testing takes place
While works are underway Telstra customers experiencing any disruption can switch their phones to Wi-Fi calling; a free setting on most phones that allows your phone to receive and make calls if, and while connected to a Wifi network.